Productlane

Traditional tools like Zendesk or Intercom are focused on large Enterprises, Ecommerce and B2C, where support is just a cost factor. For B2B SaaS, every request contains potential improvements for your product, or a potential to build a relationship with your customer, when answering and closing the feedback loop fast.

We’re building the tool for that. Fast, enjoyable to use, and natively integrated with your issue tracker, hundreds of companies like Clerk, Tacto, Ghost, and Flightcontrol already started using Productlane.

With its world-class design, simplicity, and native Linear integration, Productlane not only helps you improve your average customer response time and satisfaction rates, but also helps you to build a better product.