Author: Alicia Enenkel

“The best thing about our work is that the nurses are incredibly grateful. At last someone is dealing with their problems.” Before Jaakko Nurkka, one of the founders behind Cliniserve’s digital nursing organisation tools, starts off for his last appointment of the day, we meet him at the WERK1 Café for an interview. Jaakko’s days are usually long. Because Cliniserve has dedicated itself to a mammoth task: To tackle markets with complex and outdated structures, but at the same time enormous volumes – the healthcare systems worldwide.

APPROACHING THE “CARE PROBLEM” WITH DIGITALIZATION

Around 100,000 nursing staff are currently absent from German clinics. And the work of those who “keep the health shop running” is sometimes chaotic, Jaakko tells us. He knows this from his own experience. Before founding the startup at the beginning of 2018, he and his two co-founders, Quirin Körner and Julian Nast-Kolb, completed several internships in clinics and nursing homes and thus learned first-hand about the stress nursing staff are exposed to during regular shift work. “A major problem is purely binary communication: the patient rings or doesn’t ring. The nurse doesn’t know in advance whether he only needs something to drink or has difficulty breathing, but still has to walk,” says Jaakko. This is exactly where Cliniserve comes in. More precisely, the app. The patient can load it onto his or her own smartphone via a QR code on the bed – in compliance with data protection regulations, of course – and use intuitive buttons to communicate concretely what he or she needs in the respective situation. The nursing team then organises the tasks via their own Cliniserve smartphone, delegates them according to qualification levels and saves the most important resource in nursing: time!

CARE & DIGITITAlization: REAL NEW TERRITORY!

In practice, German hospitals still organise most processes via pen and paper. The Cliniserve team can therefore look to the green field when it comes to digitizing nursing care – largely undisturbed, but also without significant support. However, a younger generation of nursing staff is increasingly demanding digital processes at work. And if the current state of care emergency has at least one good thing, then it is the fact that these needs of nursing staff are now being heard. Good prospects for Cliniserve!

ADDED VALUE EVEN WITHOUT IT INTEGRATION

We are currently in the good position that our customers are approaching us with their problems, Jaakko continues. Cliniserve is therefore continuing to develop the system with functions that go far beyond simplifying patient communication. With one limitation: “The in-house clinic IT is usually too complex for us to set up an integrated system quickly. We therefore provide both software and hardware and offer integration only as long-term added value.” In the long term, however, Cliniserve – according to the vision of the three founders – will actually become the fully integrated operating system for nursing care. And thus fundamentally change the work in the care sector.

CONFIRMED: THE MOST ‘STARTUP-FRIENDLY’ PLACE IN MUNICH

And anyway – the initial scepticism of the founders of Cliniserve as to whether this might not all become a little too “startup-hip” was quickly forgotten: “At WERK1 there is a pleasant mixture of peace and quiet for working and many opportunities to seek advice and to network. These include Jaakko and his team as well as industry events such as Roche’s Health Accelerator, through which Cliniserve itself came to WERK1. Events such as the recruiting fair or simply an uncomplicated lunch with other founders. “From our point of view, WERK1 more than lives up to its claim of being the ‘most startup-friendly’ place in Munich,” praises the founder. And must then however really loosely to its date…

We still have time to thank you for the interesting conversation. And for one wish: May the business idea of Cliniserve have exactly the positive impact on society for which the crew is so keen. So that we can all grow old with a good feeling in a few years’ time. Because we know that in an emergency, we are in good hands in the medical care.

One click at Amazon and our desired product will be one day later on the doorstep. Convenient, fast and easy. The online trade and especially Amazon is booming, especially thanks to the marketplace concept. The marketplace also creates new opportunities for sellers. But many new traders encounter growth hurdles that cannot be overcome with equity capital. Fulfin is breaking new ground in the supply of credit to online traders. From their newly thought-out goods financing for online merchants
Hevella and Lakeside have invested a 7-digit amount of equity and debt capital in the start-up.

LACK OF CREDIT SUPPLY IN ONLINE Business

The e-commerce market is growing by more than 12% every year. Amazon dominates this market with 60% – tendency rising. Amazon’s marketplace offers new opportunities for young entrepreneurs to easily market their products. The path from the production of the product to storage, delivery and finally sale via Amazon is, however, very lengthy and involves considerable liquidity requirements. Conventional financial service providers and banks encounter problems here with their offers because they cannot adequately assess the risks and collateral available. This makes it difficult for online sellers to obtain a suitable loan.

INDIVIDUAL LOANS FOR E-COMMERCE MERCHANTS

Fredi Gruber and Nathan Evans from fulfin solve this problem with expert know-how from e-commerce and finance. Using digital interfaces, fulfin gets an exact picture of the seller, the product and the logistics route and can thus align the loan individually, precisely and efficiently. By dovetailing the financing with the logistics project, the existing inventory can be used as collateral and often even the costs of “fulfilments” can be reduced. This gives ambitious online merchants the opportunity to expand on the Amazon marketplace or at their own online shop with an individual loan.

Together, Fredi and Nathan have over 40 years of experience in financial management and e-commerce. In late 2017, Nathan returned from Silicon Valley and brought the right momentum to WERK1 Coworking. At the beginning of 2018, the two of them founded fulfin, after having long had the desire to build their own company.

WERK1 HAS AUTHENTICITY LIKE NO OTHER PLACE IN MUNICH

After one and a half years, the founding team feels so comfortable at WERK1 and the Munich East hub that they would like to stay for many more years. No place in Munich is as authentic as WERK1 tells us Nathan, and that is why they would have organized their “Seller Barcamp” with over 120 Amazon dealers and experts in WERK1. At a barcamp there are no speakers, but all participants put together a common program. The event was so well received that it was named one of the best events in the industry in Germany.

With the investors behind them, they will not only extend the idea of the Seller Barcamp to other German cities, but will also expand it as a team and successfully enter the future together.

Two big celebrations have now firmly established themselves in the WERK1 calendar: The Christmas party at the end of the year is always a chance to pause for a moment, to review the year and to celebrate what we have achieved together. On the other hand, the summer party is rather the gathering of the entire community: We get to know each other better, friends, family, alumni, mentors and many others from the WERK1 environment come together and we start the second half of the year. On Thursday, July 11th, the time had come again. Under the motto WILD WILD WERK1, we invited almost 200 visitors from WERK1 to start a big summer party.

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START FOR FUTURE STARTUP-FOUNDERS WITH CHILD MAKE-UP – THEN IT BECAME “WILD”.

The youngest start at 16 o’clock. Thanks to the great help of our WERK1-Startup Artmasters, the children and later the adults were dressed up for the rest of the evening. Short time later, in the early evening all cowboys and -girls could prove themselves at Bull Riding – the winner got a ride for two in the Ferris wheel High Sky here at the factory quarter with more than one minute later in the evening. At exactly 6 p.m. Sheriff & Managing Director Florian Mann entered the bar: After a few words of welcome the catering was opened and all guests were prepared for the rest of the evening with burgers, hot dogs or baked potatoes. At 9 p.m. the DJ rang in the loud part of the evening in the WERK1 Café and kept the mood going until the end.

A STAGE FOR REVELLERS

Startup’ler can not only work late into the night, also with the celebration some do not go one minute too early home. So it became a long night together with the WERK1 team and many guests from the community and together we start now into the second half of the year, in which surely still many further success stories wait for us all.

LATER IN THE EVENING IT GOT “HOT”.

In the meantime, there was a touch of Silicon Valley at the event: a flamethrower from “The Boring Company”, founded by Elon Musk, found his way to the guests thanks to our residents from Curiosity.ai and provided spectacular pictures – not a trace of “boring”.